Archive for category Facilitation

Are you TALKING or COMMUNICATING?

The below article has also been published by THE REDIFF GET AHEAD on November 22nd, 2012 http://www.rediff.com/getahead/slide-show/slide-show-1-careers-tips-to-improve-communication-skills/20121122.htm Just because you are talking does not mean you are communicating. Think about that sentence for a minute. It’s perhaps something to do with the way we are taught at our schools. We are taught to read, write, […]

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Can a leopard change its spots?

The below article was also published by People Matters on their website: http://peoplematters.in/articles/focus-areas/can-a-leopard-change-its-spots Our work with different teams, cutting across different industries, puts us in an interesting situation. Often times, we get the opportunity to interact with team members, post the conducting of an engrossing workshop – around team building, leadership or innovation.  The fact […]

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Are Your Customers SATISFIED?

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else”.  Sam Walton, Founder of Wal-Mart  The importance of a satisfied customer cannot be overstated. Little wonder then, that most of us are regularly faced with the customary “feedback […]

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Constructing a TEAM IDENTITY

We recently worked with a senior team which had a new leader. The fact that the leaders working style was very different from the previous leader and the added fact that nearly half of the members were new to the team, made it necessary for the team to get into an offsite – to try […]

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Training Vs. Facilitation – Two Different Worlds

Its not easy being a Trainer. The challenges are multiple: • Many people often don’t know that they don’t know (Unconscious Incompetence) • Few people know they don’t know (Conscious Incompetence) – but get cynical about how much the training can actually help them • Only a few people are mentally ready to put in […]

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Lessons from the MouseTrap

Conversations – especially in a team scenario can often be like an Adventure. We know for sure where we are starting from, but like rivulets that find their own path as they gather momentum, if you ride along with them, you often reach such unexpected destinations. One of the pleasures of being a Facilitator is […]

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Kicking Off Your Team Building Program

“Well begun is half done” – so goes a tried and tested saying. When it comes to conducting Team building programs that is one piece of advice you would do well to heed. The mood and tone that is set in the first few minutes of a team building program goes a long way in […]

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